privacy policy
Privacy Policy
Unless otherwise stated below, providing your personal data is neither legally nor contractually required, nor necessary for concluding a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only insofar as no different indication is made in the processing operations below.
"Personal data" means all information relating to an identified or identifiable natural person.
Contact
Controller/Data Protection Officer
Feel free to contact us. The controller responsible for data processing is:Marcel Endres,Rainer-Haungs-Str. 42,77933LahrGermany,+7821 9813908,kontakt@love-union.de
You can reach our Data Protection Officer directly at: kontakt@love-union.de
Customer-initiated contact by email
If you initiate business contact with us by email, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to handle and respond to your contact request.
If the contact is for carrying out pre-contractual measures (e.g., advice on purchase interest, preparing an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in handling and responding to your request.In this case, you have the right, on grounds relating to your particular situation, to object at any time to processing of your personal data based on Art. 6(1)(f) GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of making contact.
If the contact is for carrying out pre-contractual measures (e.g., advice on purchase interest, preparing an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in handling and responding to your request.In this case, you have the right, on grounds relating to your particular situation, to object at any time to processing of your personal data based on Art. 6(1)(f) GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
WhatsApp Business
If you get in business contact with us via WhatsApp, we use the WhatsApp Business version provided by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are located outside the European Economic Area, the service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
Data processing serves to handle and respond to your contact request. For this purpose, we collect and process the mobile number you have stored with WhatsApp, your name if provided, as well as other data to the extent you provide it. We use a mobile device for the service, and its address book stores only data of users who have contacted us via WhatsApp. This means no personal data is shared with WhatsApp unless you have already given your consent to WhatsApp.
Your data will be transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified under the TADPF and thus committed to complying with European data protection principles. If the contact is for carrying out pre-contractual measures (e.g., advice on purchase interest, preparing an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in providing a quick and easy way to make contact and to respond to your request.In this case, you have the right, on grounds relating to your particular situation, to object at any time to processing of your personal data based on Art. 6(1)(f) GDPR.
We use your personal data only to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
Further information on terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out based on the consent before its withdrawal. Your customer account will then be deleted.
Reviews
Website logo for Google Customer Reviews
Our website integrates the website logo for Google Customer Reviews from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The integration serves to display the number and results of the reviews we have received via Google to date and to promote participation in this program.
To display the logo on our website and to show you personalized ads on Google, Google uses cookies. In doing so, your IP address may be processed and transmitted to Google, among other things.
Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified under the TADPF and thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on terms of use and data protection when using Google Customer Reviews can be found at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html as well as at https://policies.google.com/privacy?hl=de
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user’s computer system. When a user visits a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that enables the unique identification of the browser when the website is accessed again.
Plug-ins and miscellaneous
Use of Google Maps
We use on our website the function for embedding Google Maps maps provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google").
The function enables the visual display of geographic information and interactive maps. When you access pages in which Google Maps maps are embedded, Google also collects, processes, and uses data from visitors to the websites.
Your data may also be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified under the TADPF and thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of data by Google can be found in Google’s privacy notices at https://www.google.com/privacypolicy.html. There, in the Privacy Center, you can also change your settings so that you can manage and protect the data processed by Google.
Use of YouTube
We use on our website the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos stored on YouTube in an iFrame on the website. The “enhanced privacy mode” option is activated. As a result, YouTube does not store information about visitors to the website. Only when you watch a video will information about it be transmitted to YouTube and stored there. Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified under the TADPF and thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of data by YouTube and Google, on your related rights, and on options to protect your privacy can be found in YouTube’s privacy notices at https://www.youtube.com/t/privacy.
Data subject rights and storage period
Duration of storage
After full performance of the contract, the data will first be stored for the duration of the warranty period and then, taking into account statutory, in particular tax and commercial, retention periods, deleted after the period has expired, unless you have consented to further processing and use.
Rights of the data subject
Provided the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right of access, rectification, erasure, restriction of processing, and data portability.
You also have the right under Art. 21(1) GDPR to object to processing based on Art. 6(1)(f) GDPR, as well as to processing for direct marketing purposes.
Right to lodge a complaint with a supervisory authority
Under Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not lawful.
You can file a complaint, among other things, with the supervisory authority responsible for us, which you can reach at the following contact details:
State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
Tel.: +49 711 6155410
Fax: +49 711 61554115
Email: poststelle@lfdi.bwl.de
Right to object
Where the personal data processing operations listed here are based on our legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right, on grounds relating to your particular situation, to object to such processing at any time with effect for the future.
Once an objection has been made, the processing of the data concerned will be stopped unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
last updated: 22.10.2024
Unless otherwise stated below, providing your personal data is neither legally nor contractually required, nor necessary for concluding a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only insofar as no different indication is made in the processing operations below.
"Personal data" means all information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information.
Each time you access our website, your internet browser transmits usage data to us or to our web host/IT service provider, and this data is stored in log files (so-called server log files). The stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.
Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offering.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. For Canada, there is an adequacy decision by the EU Commission. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the EU Commission’s Standard Contractual Clauses.Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offering.
Contact
Controller/Data Protection Officer
Feel free to contact us. The controller responsible for data processing is:Marcel Endres,Rainer-Haungs-Str. 42,77933LahrGermany,+7821 9813908,kontakt@love-union.de
You can reach our Data Protection Officer directly at: kontakt@love-union.de
Customer-initiated contact by email
If you initiate business contact with us by email, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to handle and respond to your contact request.
If the contact is for carrying out pre-contractual measures (e.g., advice on purchase interest, preparing an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in handling and responding to your request.In this case, you have the right, on grounds relating to your particular situation, to object at any time to processing of your personal data based on Art. 6(1)(f) GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of making contact.
If the contact is for carrying out pre-contractual measures (e.g., advice on purchase interest, preparing an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in handling and responding to your request.In this case, you have the right, on grounds relating to your particular situation, to object at any time to processing of your personal data based on Art. 6(1)(f) GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
WhatsApp Business
If you get in business contact with us via WhatsApp, we use the WhatsApp Business version provided by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are located outside the European Economic Area, the service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
Data processing serves to handle and respond to your contact request. For this purpose, we collect and process the mobile number you have stored with WhatsApp, your name if provided, as well as other data to the extent you provide it. We use a mobile device for the service, and its address book stores only data of users who have contacted us via WhatsApp. This means no personal data is shared with WhatsApp unless you have already given your consent to WhatsApp.
Your data will be transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified under the TADPF and thus committed to complying with European data protection principles. If the contact is for carrying out pre-contractual measures (e.g., advice on purchase interest, preparing an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in providing a quick and easy way to make contact and to respond to your request.In this case, you have the right, on grounds relating to your particular situation, to object at any time to processing of your personal data based on Art. 6(1)(f) GDPR.
We use your personal data only to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
Further information on terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out based on the consent before its withdrawal. Your customer account will then be deleted.
Collection, processing, and disclosure of personal data for orders
When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing the data is necessary for concluding the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data will be passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly comply with legal requirements. The scope of data transmission is limited to a minimum.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. For Canada, there is an adequacy decision by the EU Commission. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the EU Commission’s Standard Contractual Clauses.Reviews
Website logo for Google Customer Reviews
Our website integrates the website logo for Google Customer Reviews from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The integration serves to display the number and results of the reviews we have received via Google to date and to promote participation in this program.
To display the logo on our website and to show you personalized ads on Google, Google uses cookies. In doing so, your IP address may be processed and transmitted to Google, among other things.
Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified under the TADPF and thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on terms of use and data protection when using Google Customer Reviews can be found at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html as well as at https://policies.google.com/privacy?hl=de
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user’s computer system. When a user visits a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that enables the unique identification of the browser when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide on their acceptance individually, as well as prevent the storage of cookies and the transmission of the data contained therein. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to use all functions of this website to their full extent.
At the links below, you can find out how to manage (including disable) cookies in the most popular browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we use only these technically necessary cookies for the purpose of making our offering more user-friendly, effective, and secure. Cookies also enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser be recognized again after a page change.
The use of cookies or comparable technologies is based on § 25(2) TDDDG. The processing of your personal data is based on Art. 6(1)(f) GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly, effective design of our offering.
You have the right, on grounds relating to your particular situation, to object at any time to this processing of your personal data.
Plug-ins and miscellaneous
Use of Google Maps
We use on our website the function for embedding Google Maps maps provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google").
The function enables the visual display of geographic information and interactive maps. When you access pages in which Google Maps maps are embedded, Google also collects, processes, and uses data from visitors to the websites.
Your data may also be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified under the TADPF and thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of data by Google can be found in Google’s privacy notices at https://www.google.com/privacypolicy.html. There, in the Privacy Center, you can also change your settings so that you can manage and protect the data processed by Google.
Use of YouTube
We use on our website the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos stored on YouTube in an iFrame on the website. The “enhanced privacy mode” option is activated. As a result, YouTube does not store information about visitors to the website. Only when you watch a video will information about it be transmitted to YouTube and stored there. Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified under the TADPF and thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of data by YouTube and Google, on your related rights, and on options to protect your privacy can be found in YouTube’s privacy notices at https://www.youtube.com/t/privacy.
Data subject rights and storage period
Duration of storage
After full performance of the contract, the data will first be stored for the duration of the warranty period and then, taking into account statutory, in particular tax and commercial, retention periods, deleted after the period has expired, unless you have consented to further processing and use.
Rights of the data subject
Provided the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right of access, rectification, erasure, restriction of processing, and data portability.
You also have the right under Art. 21(1) GDPR to object to processing based on Art. 6(1)(f) GDPR, as well as to processing for direct marketing purposes.
Right to lodge a complaint with a supervisory authority
Under Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not lawful.
You can file a complaint, among other things, with the supervisory authority responsible for us, which you can reach at the following contact details:
State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
Tel.: +49 711 6155410
Fax: +49 711 61554115
Email: poststelle@lfdi.bwl.de
Right to object
Where the personal data processing operations listed here are based on our legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right, on grounds relating to your particular situation, to object to such processing at any time with effect for the future.
Once an objection has been made, the processing of the data concerned will be stopped unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
last updated: 22.10.2024